See what our clients are saying:
My guys are good at what we do here, in fact I would say for the most part they are exceptional. However, they tend to stay within their comfort zones and use the software successfully how they are used to, which we all do. When your people from ShopWare show up, it always seems like a few new doors get opened in the software that wouldn’t always be opened if you hadn’t visited us. Being in a competitive marketplace ShopWare helps us identify areas and new features of the software we can use to our advantage and every bit helps.
Being a new ShopWare client, I’d like to share my initial impressions with you. During my research into Mastercam, I contacted Todd and met Chris at the excellent demo they gave. After purchasing Mastercam I had the pleasure to work with Matt regarding network installation and license setup. Recently we conducted training with Dave and he surpassed expectations.
All of your staff appears to be exceedingly knowledgeable and confident. They either know the answers to our questions or they know they can get answers. Not only that, but everyone has been accommodating to my requests and obviously interested in our success with Mastercam.
The training went really well. Dave did a great job working with our programmers. Mastercam did catch several potential crashes with a new fixture & part we were working on. I would definitely recommend Dave in the future.
The Mastercam University classes are great, learning a great amount of new stuff, and it also helps for giving support down in the shop. The guys in the shop are doing well also, they are making more parts with Mastercam and are having less questions as time goes on. Thanks!
ShopWare fully understands the deadlines we as tool makers are under in this tight economy and are right there to make sure you get your job done on time. I’ve always received a quick response to a post or software question, which in my past experience, is unmatched in the industry. ShopWare hasn’t been just a reseller, they’ve been a partner.
“This investment has gone above and beyond my expectations. I’ve already gotten more done in two weeks than I had in 5 years with your competitor. We’ve needed this for a long time and we’re already seeing some doors opening up for us in this competitive market by being able to do things we weren’t able to do before.”
“Shopware’s team is very quick to respond on any issues that should arise. The addition of Mastercam to our machine shop gives us the competitive edge to thrive in this economy.”
“I love the toolpath refinement for 3D…..no more need for powermill.”
“Yes Sir, the new post file did the trick. I reposted the same program with the new post you sent me and I ran tools 7 and 8 in the mill. Both drill cycles worked as expected drilling to two different depths as programmed. Thank you, Thank you, and Thank you! You guys are great. Don’t work so late, go home.
“I just wanted to let you know how much we here at The Kinetic Company appreciate Mike and the fine help he has given us thus far. Even though we are newbees to Mastercam, it was he that sold us on the product in the first place and he is always there. He is easily accessible and willing to help us out with all of the Mastercam products. It’s always nice to know that a company such as yours backs up what they say in regards to support. Between Mike and the training down at your facility, this whole project went a lot smoother then I thought it would. We are tickled pink thus far and hopefully there is more tickling to be had in the future.”
Hey Chris, just wanted to thank you for getting on this so quickly. I appreciate the response time. Since we are already running these parts the longer we would have waited for the upgrade, the more machine time we would have been wasting. So far so good. Just to let you know, our cycle time has been reduced on the first part by 50%, pretty cool. But even better is the surface quality, or should I say the consistency, has improved dramatically. Thanks again bro!