About ShopWare
Providing best-in-class manufacturing solutions since 1992
Our story
Formed in 1992, ShopWare started as a value-added reseller of Mastercam CAD/CAM Software software to the states of Illinois and Wisconsin. Growing year over year and adding personnel, we’ve consistently been one of the top 5 resellers in the US and #1 US reseller in 2010. Iowa was added as an additional territory in 2015. In 2017 ShopWare Acquired CAD/CAM Technologies which covers Indiana and Western Kentucky. In 2018 we added to our Cimco DNC with their Data Collection, Data Management & probing offerings.
With the added staff from CAD/CAM Technologies, Shopware has a team of over 25 people making our solutions work for our clients. We are one of the largest resellers of Mastercam in the world and we strive to deliver an unparalleled level of local support and training on all our products.
Shopware Headquarters in Elgin, IL
Shopware Pendleton, IN Location
Welcome CAD/CAM Technologies Customers
ShopWare is proud to announce our territory expansion into Indiana and Western Kentucky in October 2017. The recent acquisition of CAD/CAM Technologies (CCT) will allow Shopware to provide Mastercam sales and support to users in this area. The acquisition makes Shopware one of the largest Mastercam Value-Added-Reseller in the world. We welcome all the customers in Indiana and Kentucky and look forward to expanding on the world-class service and support you’ve seen from CCT.
Shopware will also begin selling and servicing Cimco software in Indiana & Kentucky.
President (then GM) of Shopware, Bill Angsten, sees this acquisition as a big step for the future of the company. “We will now have more support resources to expand on our industry-leading technical services. Our ability to train, deliver post processors and field support calls will be ramped up even further with the new personnel joining our team.”
Shopware’s reputation in servicing and growing the Mastercam footprint in Illinois, Wisconsin, and Iowa is what led former owner Randy Maynard to go with Shopware. Randy believes that after 21 years of owning CAD/CAM Technologies, that this is a positive move for his customer base because of their trustworthy service, years in the Mastercam business, and their vast territory reach. “Over all the years our mission has remained the same, and that is to provide the right software solutions, and combine it with the highest level of training and technical support to our family of users. Joining the Shopware team is the perfect continuation of that mission.”
What our clients are saying
ShopWare has a simple philosophy: 100% customer satisfaction is not good enough.
We’re on a mission to make sure every single customer is DELIGHTED with our products and our support.
Here are some comments from a few of your peers in the CNC community.
“Recently I have had interactions with both Rob and Matt on separate occasions where they have had to help me with technical issues pertaining to MasterCam. I would like to thank them both for their professionalism and knowledge on getting me through the issues I was having. It always makes problems easier to deal with when you can encounter people like Rob and Matt. I am also happy that the Shopware support team is all local, where the help you are getting is easily understood and knowledgeable. It matters. I know that with smaller companies sometimes maintenance fees can be expensive, but with the help you all offer for that cost, I would say it is well worth it.”
Chris BeardsleyMfg. Engineer
“Good morning everyone, the post for all CNCs at Ludman look great and ready to be tested. Mitch has done a fantastic job on making our company a priority to get everything offline and has done nothing short of that in less than a month. We will be testing these post and also discussing adding the offset shifts into Mastercam as a option, if that is possible, everything for this company can be automated to completely eliminate human error. The tool library for primary tooling is all in the system with common speeds and feeds, set as default, configuration setting all added to make it easy for a guy with no Mastercam experience to make parts in just a few clicks. Custom set up sheets are created, most of the fixtures on the shop floor are modeled up for If you want to go as far as doing set up from the computer as well… once again, this would not be possible without Jim, Ken for pulling the trigger on this and Todd, Mitch for getting us set up and doing the great post work. You have done more in three days on the posts than our previous CAM vendor could do in five years! Thank you guys!”
Wesley SkarlupkaLudman Industries, LLC
“Just wanted to tell you we are getting really good feedback on Rob teaching our class from the guys. And I have been popping in on occasion and seems like he is having a good time teaching the class. It’s great having someone teach that has shop background! Just thought you should know. Keep up the great work!!”
Loren BedwardHarley-Davidson Motor Co.
“Alex- Just a quick note to thank you for your time here yesterday. The feedback from our guys was all positive! It was easy to see that you have experience with relating to different situations and adapting your presentation accordingly. This makes the training very effective, and the guys really connected. Your extensive knowledge of the product and related details is truly impressive. I can’t say enough about how well yesterday went for everyone.
Once again, thanks for doing such a great job!”
Mike DuquetteTooling Manager, PM Mold Company
“We did a complete overhaul of our toolroom CNC programming and DNC systems. Todd put together an estimate of what we would need. Joe installed the CIMCO DNC, and connected up all of our Wire EDMs and Mills without any issues. Rob just completed our in-house Mastercam training walking us through the entire process. All of the people we have worked with at Shopware have been very knowledgeable and easy to work with. We look forward to having all of our future CNC programming and DNC support with Shopware.”
Mark PaschEngineering Manager, HTT Inc. World Stampings
As a company with over 300 CNC machines and numerous seats of a competitors CAM package, it was not a promising proposition to add MasterCam to our company. ShopWare’s sales team did an excellent job convincing us it was a good investment by completing everything asked of them. We challenged them to program a complex 5 axis aerospace part that they had not seen before their arrival. They completed the challenge in front of us without any issues.
We were looking for a package strong on 5 Axis at that time, and since we could not get a working post from the competitors we were still reluctant. MasterCam succeeded again, the tweaks we needed to the post were done in one day, for the first time we had a working post. Daily I would send emails with little items I wanted changed in the post and daily I would get updated posts, truly amazing. From the training to the service the whole experience was positive. We can now get programs to the machine with a high level of confidence and prove out has become much easier.
Since our original purchase of Multi-Axis we added Wire and now Mill-Turn to our package, we have complete confidence in MasterCam as a whole. The software is excellent and the service from Shopware is second to none.
John CampionManufacturing Engineer, Senior Flexonics G.A. Precision
“I would like to thank Shopware for all they did to make the transition to Cimco smooth. I know we weren’t’ the easiest shop to do. We are up and running and its working great. I look forward to working with Shopware in the future as our shop grows.”
Josh GatesCNC Lead, Forest City Gear
“Austin, I don’t mean to bother you, but, I need to take a minute of your time. I would like to sincerely thank you for everything you have been doing for me the last couple of days. You have always been patient with me and never lost your cool, and were truly professional. I have demanded a lot from you, and you always come through. Your professionalism is a true credit to you and your company. I hope that we will continue to work with each other long into the future. I know that you are busy, so I will let you go, it’s really nice to know that there is someone out there that truly does ‘have my back’ thank you.”
Mark HarrisonManufacturing Engineer, Roemer Machine & Welding
“This investment has gone above and beyond my expectations. I’ve already gotten more done in two weeks than I had in 5 years with your competitor. We’ve needed this for a long time and we’re already seeing some doors opening up for us in this competitive market by being able to do things we weren’t able to do before.”
Tom KitzerowPresident, Kitzerow Machine
“Just a quick note to tell you how HAPPY I have been with MasterCam. Not only the software, but the Tech support that you guys have provided. I hardly EVER am impressed with something enough to take time to say GREAT JOB! Every question that I have had has been handled far more quickly than I would have ever imagined. The Post has worked flawlessly. Everything from set up to machine communication to stupid “how do I…” questions have been handled within minutes to a few hours. UNHEARD of service in this day and age. You won’t find me regretting or wishing that I didn’t have to pay next year’s maintenance fee. This may be the first piece of software that I was GLAD to have purchased.
After starting to play with my CNC mill, I quickly realized how limited I was with manual programming. Both in terms of complexity of operations and time required to program. The fact that you took the time to do a 20 minute web demo for me probably did more to convince me that MasterCam would be the choice to make. The demonstration of your product and showing me how it would work on MY SPECIFIC machine was worth more than you can imagine.
MasterCam was a HUGE investment for someone small like me, but as I had hoped and suspected, it has been worth every dime. I had looked at lots of low $$ CAM software…$200-$500 stuff and was wary–especially since none of them had any support. At 10X the price, I knew MasterCam was probably the right choice so I took a leap of faith. Let me tell you….Your software has taken me from considering selling my CNC machine to now confidently making parts. It amazes me (and anyone that stops by the shop) at how fast I can take an idea and turn it into a useable part.
While I admit I have a lot to learn only 3 months in, I’m now taking my own 3D Solidworks designed parts and cutting them out in less than 2 hours from loading the model into MasterCam to removing the finished part from the mill. For a small shop like me that’s an incredible feat! I’m cutting complex pockets and profiles that would have been nearly impossible to figure out all the coordinates, let alone the time involved to do it and enter it, edit it, etc. manually. AND IT DOES IT WITHOUT MAKING MISTAKES!!!!!
I’m bragging to anyone I know with CNC equipment about MasterCam and what it can do. I think the guys over at [redacted] are looking at it pretty hard. They just shake their head at the things I’ve cut after I tell them it only took 20 minutes worth of work in MasterCam to generate 600+ lines of code (error free I might add…) THANKS AGAIN!”
Ross HohulinOwner, Bulldog Machine Works
Everything with Mastercam is working great. Great product. I use it about 4 hours a day to save myself about 10 hours of programing a day. More at machine time = more parts getting done. Shopware’s training classes got me up to speed quickly and the continued tech support really helped pull the whole thing together for me to make this a successful investment.
Ken BarnettManufacturing Engineer, Superior Tube Products
I would like to say thank you to ShopWare for your awesome support. In the past I would just get a PDF for installing the annual upgrade. I would cringe and after 6 to 8 hours of suffering (there’s always something you do wrong) I would finally get it to work. Scott from your office came on and had me set up in an hour with a Gotomeeting! Thanks so much for making the annual transition not such gut wrenching issue. Have to go play now with my new toy.
John MorinesCNC Programmer, All Metal Stamping
Please let everyone that was involved in dealing with getting our Custom Posts and MasterCam upgrades know that Advance Fittings Corp. truly appreciates their hard work and efforts. You have a very knowledgeable and professional staff at ShopWare Inc. We look forward to dealing with you all again in our future endeavors.
Calvin MartinProduction Engineer, Advance Fittings Corp.
“Shopware’s team is very quick to respond on any issues that should arise. The addition of Mastercam to our machine shop gives us the competitive edge to thrive in this economy.” See a full PDF article from J&R Machine in Modern Machine Shop by clicking this link.
Parker TumanicVP, J&R Machine Inc.
Ryan, I want to thank you for the excellent job that you did training our CNC machinists on several levels of MasterCam. Every report that I received from each employee that attended your training gave me an excellent review on your style and content of the training. When we decide to train more of our CNC machinist’s we will request that you be the person doing this very important training that helps our company thrive with Mastercam. Thanks again.
Jack HardinGeneral Manager, In Tolerance Contract Manufacturing
We recently upgraded to Mastercam Mill Level 3 and purchased a custom built Dell workstation from ShopWare. We also had ShopWare create a custom post processor and setup sheet for our company. We were very pleased with the service on the front-end getting the proper software and PCs spec’d for our needs. Matt and the crew at ShopWare were able to meet our requirements on the software and hardware.
Since the upgrade we have noticed significant efficiencies in our programming. Mill Level 3 has given us more options and versatility in programming. The new post and setup sheet has helped streamline communication between our programmer and operators. The Dell workstation has been a solid performer as well. We are looking forward to continuing business with ShopWare.
Dennis WieberPresident, Wieber Machine
Hi Todd,
Everything is going great! The software is doing exactly what we need it to do, and I predict our return on investment is going to be greater than initially estimated. Thanks for all your help!
Rusty TillmanCNC Programmer, Construction Forms Inc.
My guys are good at what we do here, in fact I would say for the most part they are exceptional. However, they tend to stay within their comfort zones and use the software successfully how they are used to, which we all do. When your people from ShopWare show up, it always seems like a few new doors get opened in the software that wouldn’t always be opened if you hadn’t visited us. Being in a competitive marketplace ShopWare helps us identify areas and new features of the software we can use to our advantage and every bit helps.
Dan PlaceOwner, Manitowoc Pattern & Mfg. Co.
Being a new ShopWare client, I’d like to share my initial impressions with you. During my research into Mastercam, I contacted Todd and met Chris at the excellent demo they gave. After purchasing Mastercam I had the pleasure to work with Matt regarding network installation and license setup. Recently we conducted training with Dave and he surpassed expectations.
All of your staff appears to be exceedingly knowledgeable and confident. They either know the answers to our questions or they know they can get answers. Not only that, but everyone has been accommodating to my requests and obviously interested in our success with Mastercam.
Gary VoitSystems Integrator, Quad Metal Works; A Subsidiary of Quad/Graphics
The training went really well. Dave did a great job working with our programmers. Mastercam did catch several potential crashes with a new fixture & part we were working on. I would definitely recommend Dave in the future.
Terry MoorenLead Engineer Quality & CNC Programming, Mercury Marine
I was trying out a new 4th axis toolpath over the past weekend on a hot job, and it wasn’t going well. The thing wasn’t feeding correctly and none of the changes I was making in the control definition was working.
Out of desperation I sent an email to Norbert at shopware figuring there was a slim chance for a reply on a Saturday. However even though he wasn’t by his work computer, he did reply and directed me to a download link for a new post . It solved the problem and I am going to make my delivery because of it. I just wanted you to know that I appreciate the great customer service I received after the normal working hours.
Patrick FolkerProject Engineer, KLH Industries
After dealing with several other software vendors over the last few weeks with systems that cost more money than I make all year, it’s amazing how poor the support services can be. With the service you and your company have been giving I have a better hope for how software customer service should run. Thanks for helping us out at the last minute and provide simple step by step directions to get us back up and running.
Eli KellingIT Manager, Harken Custom Yachts
The Mastercam University classes are great, learning a great amount of new stuff, and it also helps for giving support down in the shop. The guys in the shop are doing well also, they are making more parts with Mastercam and are having less questions as time goes on. Thanks!
Michael MelssenManufacturing Engineer, Rayovac/ Spectrum Brands Inc.
“I want to tell you that I was extremely impressed with a phone call I got from Piotr on Saturday. I wasn’t expecting that at all. I sent an email to Piotr on Saturday hoping for a response on Monday. Here I received a phone call from him on Saturday plus another email from him on Sunday. Piotr, I feel you went above and beyond with that. Thank you so much. I hope this email gets to Jeff (Shopware President) also.”
Lynn FreeseOwner, Intertech IS
“I love the toolpath refinement for 3D…..no more need for powermill.”
Martin SchroederVP, Canny Tool
“Yes Sir, the new post file did the trick. I reposted the same program with the new post you sent me and I ran tools 7 and 8 in the mill. Both drill cycles worked as expected drilling to two different depths as programmed. Thank you, Thank you, and Thank you! You guys are great. Don’t work so late, go home.
Thanks Norbert.
Thanks Dave.”
Tim GingrasModel Shop, Cinch Connectors
“I feel the need to express what a pleasure it has been working with Kim Clapper. Working with her helped us keep MasterCam in our shop. With the price increase this Spring regarding the maintenance portion of our purchase she proved vital in providing information on the added benefits of the upgrades this year.
In addition to this she has helped set up coursework for myself at MasterCam University and was able to switch my courses around to better fit our company’s needs.
Kim has shown that she is committed to working with customers and clearly has performed well for us at Titletown Manufacturing.”
Tim SandersOperations Manager, Titletown Manufacturing
“I just wanted to let you know how much we here at The Kinetic Company appreciate Mike and the fine help he has given us thus far. Even though we are newbees to Mastercam, it was he that sold us on the product in the first place and he is always there. He is easily accessible and willing to help us out with all of the Mastercam products. It’s always nice to know that a company such as yours backs up what they say in regards to support. Between Mike and the training down at your facility, this whole project went a lot smoother then I thought it would. We are tickled pink thus far and hopefully there is more tickling to be had in the future.”
Rodney MattrischSr. Methods & Standards Estimator, The Kinetic Company
Hey Chris, just wanted to thank you for getting on this so quickly. I appreciate the response time. Since we are already running these parts the longer we would have waited for the upgrade, the more machine time we would have been wasting. So far so good. Just to let you know, our cycle time has been reduced on the first part by 50%, pretty cool. But even better is the surface quality, or should I say the consistency, has improved dramatically. Thanks again bro!
Mike FregeauSr. CNC Programmer, Quadrant Tool
“I had to write and let someone know what a great job Mastercam did with 2017. They must have listened to feedback from customers because they addressed all the problems we used to encounter. I have used MC for 18 years, starting with v7 and this is without any doubt the best. Thanks!”
Jon KennettKosegi Machine / Marian, Inc.
“Thank you so much my invitation to your rollout of Mastercam 2017. It truly was a very informative session and, having been away from Mastercam for a while, I am looking forward to becoming comfortable with the “new look” and the “new features”. All was great, and thanks again for a superior software and superior support.”
Jeff WildmanClifty Engineering
“I love the new software! It has really made things easier and more intuitive. Without exaggeration, I bet it has sped me up 20% or better.”
Tony WoodsideKiller Prototyping & Design
“We like using Mastercam. It is getting more user friendly with every release. Keep it up!”
Ron ShermanMurakami Manufacturing USA, Inc.
“Just wanted to say thanks again for the training that you did a few months ago. These machines are running with significantly less set-up time now that we are using MasterCAM, and we are seeing lower cycle times and increased tool life by simply by having so much more control as to how the tool moves when engaged in the part.”
Ryan NielsenBerry Plastics
“The guys at CAD/CAM Technologies called to see if I needed any help updating my software. They set up an on-line meeting and helped me get up and running on the latest version of Mastercam in a matter of hours. That’s what makes CAD/CAM Technologies stand out. Support when you need it.”
Joe ShawPrecision Machine and Tool, Inc.
“After the training classes with CAD/CAM Technologies, our guys came back with information about Mastercam that has made our jobs much more efficient.”
Mike CareyCGS Machine and Tool, Inc.
“Just letting you know we appreciate the support we have received in the short time we have been dealing with you. You have helped us resolve some issues that have given us problems for quite some time. Thanks and we look forward to having you to lean on when we are having problems.”
Greg MeadowsStephens Mfg. Co., Inc
“I would like to send you the greatest thanks in the world!! Your support is the greatest. Without your support I don’t know what I would do. I’ve posted the toolpaths from yesterday and they are working great.”
Nate BakerRiverside Tool Corp
“I have used 4 different CAD/CAM systems in my career. Mastercam outperforms them all. Mastercam makes an average guy like myself look smart!”
Isaac PohlerManchester Tool and Die
“Thank you for all the support you have provided us over the past few years. It has been agreat partnership that I look forward to continuing. Choosing Mastercam and CAD/CAM Technologies was without a doubt a very wise decision for Harrison Steel. ”
Michael BossaerHarrison Steel Castings
“We really appreciate the service from CAD/CAM Technologies and Mastercam.”
Mark OverdeerMedtronic
“Wanted to tell you I have been very please with Shopware. From the Administrative Team to Support have been Great. We have also moved our Cimco support to Shopware and the team has been Great. Joe has been helped up upgrade our Cimco product along with helping configure MDC. I wanted to list everyone but did not want to miss anyone.”
Brian KmiecPower Plant Services
“I wanted to let you know that my guys really appreciated the one on one training with Alex yesterday. They all had positive things to say about him and what they had learned. He did a fantastic job! Thank you.”
Mark LookinglandCNC Manager, Rockford Toolcraft Inc.
“We did a complete overhaul of our toolroom CNC programming and DNC systems. Todd put together an estimate of what we would need. Joe installed the CIMCO DNC, and connected up all of our Wire EDMs and Mills without any issues. Rob just completed our in-house Mastercam training walking us through the entire process. All of the people we have worked with at Shopware have been very knowledgeable and easy to work with. We look forward to having all of our future CNC programming and DNC support with Shopware.”
Mark PaschEngineering Manager, HTT Inc. World Stampings
As a company with over 300 CNC machines and numerous seats of a competitors CAM package, it was not a promising proposition to add MasterCam to our company. ShopWare’s sales team did an excellent job convincing us it was a good investment by completing everything asked of them. We challenged them to program a complex 5 axis aerospace part that they had not seen before their arrival. They completed the challenge in front of us without any issues.
We were looking for a package strong on 5 Axis at that time, and since we could not get a working post from the competitors we were still reluctant. MasterCam succeeded again, the tweaks we needed to the post were done in one day, for the first time we had a working post. Daily I would send emails with little items I wanted changed in the post and daily I would get updated posts, truly amazing. From the training to the service the whole experience was positive. We can now get programs to the machine with a high level of confidence and prove out has become much easier.
Since our original purchase of Multi-Axis we added Wire and now Mill-Turn to our package, we have complete confidence in MasterCam as a whole. The software is excellent and the service from Shopware is second to none.
John CampionManufacturing Engineer, Senior Flexonics G.A. Precision
“Austin, I don’t mean to bother you, but, I need to take a minute of your time. I would like to sincerely thank you for everything you have been doing for me the last couple of days. You have always been patient with me and never lost your cool, and were truly professional. I have demanded a lot from you, and you always come through. Your professionalism is a true credit to you and your company. I hope that we will continue to work with each other long into the future. I know that you are busy, so I will let you go, it’s really nice to know that there is someone out there that truly does ‘have my back’ thank you.”
Mark HarrisonManufacturing Engineer, Roemer Machine & Welding
“This investment has gone above and beyond my expectations. I’ve already gotten more done in two weeks than I had in 5 years with your competitor. We’ve needed this for a long time and we’re already seeing some doors opening up for us in this competitive market by being able to do things we weren’t able to do before.”
Tom KitzerowPresident, Kitzerow Machine
“Just a quick note to tell you how HAPPY I have been with MasterCam. Not only the software, but the Tech support that you guys have provided. I hardly EVER am impressed with something enough to take time to say GREAT JOB! Every question that I have had has been handled far more quickly than I would have ever imagined. The Post has worked flawlessly. Everything from set up to machine communication to stupid “how do I…” questions have been handled within minutes to a few hours. UNHEARD of service in this day and age. You won’t find me regretting or wishing that I didn’t have to pay next year’s maintenance fee. This may be the first piece of software that I was GLAD to have purchased.
After starting to play with my CNC mill, I quickly realized how limited I was with manual programming. Both in terms of complexity of operations and time required to program. The fact that you took the time to do a 20 minute web demo for me probably did more to convince me that MasterCam would be the choice to make. The demonstration of your product and showing me how it would work on MY SPECIFIC machine was worth more than you can imagine.
MasterCam was a HUGE investment for someone small like me, but as I had hoped and suspected, it has been worth every dime. I had looked at lots of low $$ CAM software…$200-$500 stuff and was wary–especially since none of them had any support. At 10X the price, I knew MasterCam was probably the right choice so I took a leap of faith. Let me tell you….Your software has taken me from considering selling my CNC machine to now confidently making parts. It amazes me (and anyone that stops by the shop) at how fast I can take an idea and turn it into a useable part.
While I admit I have a lot to learn only 3 months in, I’m now taking my own 3D Solidworks designed parts and cutting them out in less than 2 hours from loading the model into MasterCam to removing the finished part from the mill. For a small shop like me that’s an incredible feat! I’m cutting complex pockets and profiles that would have been nearly impossible to figure out all the coordinates, let alone the time involved to do it and enter it, edit it, etc. manually. AND IT DOES IT WITHOUT MAKING MISTAKES!!!!!
I’m bragging to anyone I know with CNC equipment about MasterCam and what it can do. I think the guys over at [redacted] are looking at it pretty hard. They just shake their head at the things I’ve cut after I tell them it only took 20 minutes worth of work in MasterCam to generate 600+ lines of code (error free I might add…) THANKS AGAIN!”
Ross HohulinOwner, Bulldog Machine Works
Everything with Mastercam is working great. Great product. I use it about 4 hours a day to save myself about 10 hours of programing a day. More at machine time = more parts getting done. Shopware’s training classes got me up to speed quickly and the continued tech support really helped pull the whole thing together for me to make this a successful investment.
Ken BarnettManufacturing Engineer, Superior Tube Products
I would like to say thank you to ShopWare for your awesome support. In the past I would just get a PDF for installing the annual upgrade. I would cringe and after 6 to 8 hours of suffering (there’s always something you do wrong) I would finally get it to work. Scott from your office came on and had me set up in an hour with a Gotomeeting! Thanks so much for making the annual transition not such gut wrenching issue. Have to go play now with my new toy.
John MorinesCNC Programmer, All Metal Stamping
Please let everyone that was involved in dealing with getting our Custom Posts and MasterCam upgrades know that Advance Fittings Corp. truly appreciates their hard work and efforts. You have a very knowledgeable and professional staff at ShopWare Inc. We look forward to dealing with you all again in our future endeavors.
Calvin MartinProduction Engineer, Advance Fittings Corp.
“Shopware’s team is very quick to respond on any issues that should arise. The addition of Mastercam to our machine shop gives us the competitive edge to thrive in this economy.” See a full PDF article from J&R Machine in Modern Machine Shop by clicking this link.
Parker TumanicVP, J&R Machine Inc.
Ryan, I want to thank you for the excellent job that you did training our CNC machinists on several levels of MasterCam. Every report that I received from each employee that attended your training gave me an excellent review on your style and content of the training. When we decide to train more of our CNC machinist’s we will request that you be the person doing this very important training that helps our company thrive with Mastercam. Thanks again.
Jack HardinGeneral Manager, In Tolerance Contract Manufacturing
We recently upgraded to Mastercam Mill Level 3 and purchased a custom built Dell workstation from ShopWare. We also had ShopWare create a custom post processor and setup sheet for our company. We were very pleased with the service on the front-end getting the proper software and PCs spec’d for our needs. Matt and the crew at ShopWare were able to meet our requirements on the software and hardware.
Since the upgrade we have noticed significant efficiencies in our programming. Mill Level 3 has given us more options and versatility in programming. The new post and setup sheet has helped streamline communication between our programmer and operators. The Dell workstation has been a solid performer as well. We are looking forward to continuing business with ShopWare.
Dennis WieberPresident, Wieber Machine
Hi Todd,
Everything is going great! The software is doing exactly what we need it to do, and I predict our return on investment is going to be greater than initially estimated. Thanks for all your help!
Rusty TillmanCNC Programmer, Construction Forms Inc.
My guys are good at what we do here, in fact I would say for the most part they are exceptional. However, they tend to stay within their comfort zones and use the software successfully how they are used to, which we all do. When your people from ShopWare show up, it always seems like a few new doors get opened in the software that wouldn’t always be opened if you hadn’t visited us. Being in a competitive marketplace ShopWare helps us identify areas and new features of the software we can use to our advantage and every bit helps.
Dan PlaceOwner, Manitowoc Pattern & Mfg. Co.
Being a new ShopWare client, I’d like to share my initial impressions with you. During my research into Mastercam, I contacted Todd and met Chris at the excellent demo they gave. After purchasing Mastercam I had the pleasure to work with Matt regarding network installation and license setup. Recently we conducted training with Dave and he surpassed expectations.
All of your staff appears to be exceedingly knowledgeable and confident. They either know the answers to our questions or they know they can get answers. Not only that, but everyone has been accommodating to my requests and obviously interested in our success with Mastercam.
Gary VoitSystems Integrator, Quad Metal Works; A Subsidiary of Quad/Graphics
The training went really well. Dave did a great job working with our programmers. Mastercam did catch several potential crashes with a new fixture & part we were working on. I would definitely recommend Dave in the future.
Terry MoorenLead Engineer Quality & CNC Programming, Mercury Marine
I was trying out a new 4th axis toolpath over the past weekend on a hot job, and it wasn’t going well. The thing wasn’t feeding correctly and none of the changes I was making in the control definition was working.
Out of desperation I sent an email to Norbert at shopware figuring there was a slim chance for a reply on a Saturday. However even though he wasn’t by his work computer, he did reply and directed me to a download link for a new post . It solved the problem and I am going to make my delivery because of it. I just wanted you to know that I appreciate the great customer service I received after the normal working hours.
Patrick FolkerProject Engineer, KLH Industries
After dealing with several other software vendors over the last few weeks with systems that cost more money than I make all year, it’s amazing how poor the support services can be. With the service you and your company have been giving I have a better hope for how software customer service should run. Thanks for helping us out at the last minute and provide simple step by step directions to get us back up and running.
Eli KellingIT Manager, Harken Custom Yachts
The Mastercam University classes are great, learning a great amount of new stuff, and it also helps for giving support down in the shop. The guys in the shop are doing well also, they are making more parts with Mastercam and are having less questions as time goes on. Thanks!
Michael MelssenManufacturing Engineer, Rayovac/ Spectrum Brands Inc.
“I want to tell you that I was extremely impressed with a phone call I got from Piotr on Saturday. I wasn’t expecting that at all. I sent an email to Piotr on Saturday hoping for a response on Monday. Here I received a phone call from him on Saturday plus another email from him on Sunday. Piotr, I feel you went above and beyond with that. Thank you so much. I hope this email gets to Jeff (Shopware President) also.”
Lynn FreeseOwner, Intertech IS
“I love the toolpath refinement for 3D…..no more need for powermill.”
Martin SchroederVP, Canny Tool
“Yes Sir, the new post file did the trick. I reposted the same program with the new post you sent me and I ran tools 7 and 8 in the mill. Both drill cycles worked as expected drilling to two different depths as programmed. Thank you, Thank you, and Thank you! You guys are great. Don’t work so late, go home.
Thanks Norbert.
Thanks Dave.”
Tim GingrasModel Shop, Cinch Connectors
“I feel the need to express what a pleasure it has been working with Kim Clapper. Working with her helped us keep MasterCam in our shop. With the price increase this Spring regarding the maintenance portion of our purchase she proved vital in providing information on the added benefits of the upgrades this year.
In addition to this she has helped set up coursework for myself at MasterCam University and was able to switch my courses around to better fit our company’s needs.
Kim has shown that she is committed to working with customers and clearly has performed well for us at Titletown Manufacturing.”
Tim SandersOperations Manager, Titletown Manufacturing
“I just wanted to let you know how much we here at The Kinetic Company appreciate Mike and the fine help he has given us thus far. Even though we are newbees to Mastercam, it was he that sold us on the product in the first place and he is always there. He is easily accessible and willing to help us out with all of the Mastercam products. It’s always nice to know that a company such as yours backs up what they say in regards to support. Between Mike and the training down at your facility, this whole project went a lot smoother then I thought it would. We are tickled pink thus far and hopefully there is more tickling to be had in the future.”
Rodney MattrischSr. Methods & Standards Estimator, The Kinetic Company
Hey Chris, just wanted to thank you for getting on this so quickly. I appreciate the response time. Since we are already running these parts the longer we would have waited for the upgrade, the more machine time we would have been wasting. So far so good. Just to let you know, our cycle time has been reduced on the first part by 50%, pretty cool. But even better is the surface quality, or should I say the consistency, has improved dramatically. Thanks again bro!
Mike FregeauSr. CNC Programmer, Quadrant Tool
“I had to write and let someone know what a great job Mastercam did with 2017. They must have listened to feedback from customers because they addressed all the problems we used to encounter. I have used MC for 18 years, starting with v7 and this is without any doubt the best. Thanks!”
Jon KennettKosegi Machine / Marian, Inc.
“Thank you so much my invitation to your rollout of Mastercam 2017. It truly was a very informative session and, having been away from Mastercam for a while, I am looking forward to becoming comfortable with the “new look” and the “new features”. All was great, and thanks again for a superior software and superior support.”
Jeff WildmanClifty Engineering
“I love the new software! It has really made things easier and more intuitive. Without exaggeration, I bet it has sped me up 20% or better.”
Tony WoodsideKiller Prototyping & Design
“We like using Mastercam. It is getting more user friendly with every release. Keep it up!”
Ron ShermanMurakami Manufacturing USA, Inc.
“Just wanted to say thanks again for the training that you did a few months ago. These machines are running with significantly less set-up time now that we are using MasterCAM, and we are seeing lower cycle times and increased tool life by simply by having so much more control as to how the tool moves when engaged in the part.”
Ryan NielsenBerry Plastics
“The guys at CAD/CAM Technologies called to see if I needed any help updating my software. They set up an on-line meeting and helped me get up and running on the latest version of Mastercam in a matter of hours. That’s what makes CAD/CAM Technologies stand out. Support when you need it.”
Joe ShawPrecision Machine and Tool, Inc.
“After the training classes with CAD/CAM Technologies, our guys came back with information about Mastercam that has made our jobs much more efficient.”
Mike CareyCGS Machine and Tool, Inc.
“Just letting you know we appreciate the support we have received in the short time we have been dealing with you. You have helped us resolve some issues that have given us problems for quite some time. Thanks and we look forward to having you to lean on when we are having problems.”
Greg MeadowsStephens Mfg. Co., Inc
“I would like to send you the greatest thanks in the world!! Your support is the greatest. Without your support I don’t know what I would do. I’ve posted the toolpaths from yesterday and they are working great.”
Nate BakerRiverside Tool Corp
“I have used 4 different CAD/CAM systems in my career. Mastercam outperforms them all. Mastercam makes an average guy like myself look smart!”
Isaac PohlerManchester Tool and Die
“Thank you for all the support you have provided us over the past few years. It has been agreat partnership that I look forward to continuing. Choosing Mastercam and CAD/CAM Technologies was without a doubt a very wise decision for Harrison Steel. ”
Michael BossaerHarrison Steel Castings
“We really appreciate the service from CAD/CAM Technologies and Mastercam.”
Mark OverdeerMedtronic
Mastercam Careers
The most popular CAM software means there are always positions available for well qualified programmers and machinists. Check the listings below for positions available in Illinois, Indiana, Iowa, Wisconsin & Western Kentucky.
2 Positions CNC Lathe Programmer/Operator & Advanced CNC Mill Programmer/Operator - Ringwood, IL
Posted 12/21/2022
CNC Lathe Programmer/Operator Position Snapshot:
Since 1972, Burnex Corporation, located in Ringwood, IL has been a world class leader in manufacturing precision metal stampings, wire forms and intricately designed custom and standard metal parts for a wide range of industries and applications. Rapid Waterjet Design, a child company of Burnex, specializes in Waterjet, CNC Mill and Wire EDM work making complex parts for aerospace, defense, automation and the machine tool industry. We are looking for a CNC Lathe Programmer/Operator in our Rapid Waterjet Design division a with minimum of 1 year of experience. Our facility is clean and climate controlled as well as having the latest technology and tooling. Our latest addition is our Smart NL 2000 BSY CNC lathe. It has live tooling and an 8” sub spindle.
Advanced CNC Mill Programmer/Operator:
RWD Machining & Fabrication specializes in precision Waterjet, CNC Mill and Wire EDM work. Making complex parts for aerospace, defense, automation and the machine tool industry. We are looking for someone who can design fixtures for prototype parts to full production in tandem with the ability to program , set up and operate vertical CNC mills. Candidate should have a minimum of 5 years experience. Our facility is clean, well lit and climate controlled. We are continually investing in the latest technology and tooling available on the market. We have late model Hurco and Haas machining centers both 4 and 5 axis.
Manufacturing Engineer/CNC Programmer - Muscatine, IA
Posted 10/14/22
Go here for more info and to apply.
Position Snapshot:
Develop programs for CNC equipment using MasterCAM software, design robust fixtures using SolidWorks to ensure part holding and accuracy/repeatability, select proper tooling for equipment, and assist in workplace safety.
Essential Duties and Responsibilities
- Program CNC machines and edit programs to eliminate errors and omissions.
- Adjust machine cutting paths and settings to optimize production while maintaining quality.
- Develop fixtures to hold parts in the manufacturing process to ensure accuracy, repeatability, ease of use, interchangeability, and conformity during the manufacturing process.
- Select and implement tooling for production needs while providing tooling data to personnel, update tool lists, relay speed and feed information, and maintain current tooling needs.
- Monitor equipment and machine operation to detect problems.
- Review shop orders to determine job specifications and requirements.
- Develop processes for manufacturing parts to minimize machine setup and analyze routings for most the most efficient production.
- Assist in the monitoring and implementation of workplace safety policies and procedures in accordance with OSHA standards.
Essential Skills
- Proficient computer skills including the use of MasterCAM, SolidWorks, DraftSight, Teams, SharePoint, M2M (or a similar ERP system), and Microsoft Office.
- Understand and apply the use of G-code, M-code, ladder-logic for PLC, manual, conversational, canned cycles, macro programming, CAM, live tooling, multi-axis, interpolated versus point-to-point control, post processors, tool length compensation, cutter radius compensation, tool wear, probing, and fixture offsets.
- Have in-depth knowledge about the manufacturing processes and safety standards.
- Evaluate existing manufacturing processes and identify areas for improvement.
- Ability to handle multiple tasks simultaneously in a fast-paced environment and work well under pressure.
- Excellent communication and interpersonal skills.
- Ability to read and interpret blueprints and technical drawings.
- Ability to analyze and solve problems with a strong attention to detail.
- Ability to work in a team environment or independently.
Background Requisites
Education/Work Experience: Associate degree preferred, or equivalent combination of education and experience.
Physical/Environmental Conditions
Indoor machine shop/office environment.
Physical Abilities:
Light physical activity performing non-strenuous daily activities of a productive/technical nature. Must be able to lift 25lbs frequently. Requires minimal overnight travel by land or air.
Successful completion of a post-offer/pre-employment background check and drug screen/physical required.
Carver Pump Company is an Equal Opportunity Employer
CNC Programmer and Operator Positions Available - Elmhurst, IL
Posted 9/15/2022
Two Positions Available:
Comet Die is looking for a CNC Programmer. We are also looking for CNC Machine Operators. Comet is
an established mold making shop located in Elmhurst, IL.
-Top pay
-Health insurance
-Pension
-401K
Call Ron at Six30-833-5600
Learn more about Comet Die here.
CNC Programmer - Carol Stream, IL
Posted 06/01/2022
PDF for description by clicking this link.
Position Snapshot:
Essential Job Functions:
- Program and set up CNC’s and machining centers.
- Fixture and program all jobs given.
Duties Breakdown:
- Setup and programming 65%, planning 10%, order tooling 5%, operate machine 10% and inspection 10%.
CNC Programmer 5+ YR Experience Required - Carpentersville, IL
Posted 1/27/2022
Stanley Machining & Tool Corporation is a family owned and operated contract-manufacturing company founded in 1966. With two facilities totaling almost 400,000 square feet, 200 pieces of equipment and over 100 employees, we cater to a diverse clientele (primarily Fortune 500 companies). Industries include, but are not limited to, Heavy Equipment, Oil & Gas, Aerospace and Defense. We offer turnkey production precision machining for small to large format components. Our team members are highly skilled, highly trained and experts in the field of machining and management.
We are seeking a self-motivated individual in the metal working industry who can program and set-up a wide variety of parts on CNC Turning and/or Milling Centers.
What We’re Looking For:
- Strong experience with CNC programming and Set-Up.
- Ability to program and set up his or her own job, preferred.
- Experience working on complex metal parts with tolerances up to +/- .001 on bigger parts and +/- .0005 on smaller ones.
- Experience in complex machine components with dimensions 10” to 80”.
- Experience working on horizontal and vertical turning centers and/or milling centers with Fanuc controls.
- Thorough knowledge of tooling and fixtures.
- Ability to self-direct and work interdependently.
- Knows Mastercam, as well as G-code programming.
Benefits:
- Competitive salary
- Insurance – Health, Dental, Life
- 401k
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- Day shift
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- CNC Programming: 5 years (Preferred)
- CAM Programming: 5 years (Preferred)
- Set Up: 5 years (Preferred)
CNC Manufacturing Engineer/ Mastercam Engineer Multi-Axis & Mill/Turn - Hanover Park, IL
Posted 8/3/2021
PDF for description by clicking this link.
Position Snapshot:
Camcraft is hiring!
If you enjoy teamwork, technology, a great workplace culture and being developed to make an
impact on our company, Camcraft is the place for you.
Camcraft is a leading provider of high-precision machined components for on and off-road
vehicles, hydraulic controls, aerospace and electric vehicles. Many of our products help our
customers improve fuel economy and reduce emissions.
Help Camcraft propel the world as we propel your career!
CNC Manufacturing Engineer/Mastercam Engineer
Engineer 4/5 axis machining process from beginning to end starting with workholding
selection/design. Then, moving on to CAM programming and simulation. Working with QC
department on inspection process and supporting shop floor personnel during part launch.
Requirements:
- Highly proficient using Mastercam for simultaneous 5 axis milling.
- Extensive experience designing complex workholding for challenging parts.
- Highly knowledgeable on modern cutting tool and toolholding systems.
- Sound understanding of GD&T
- Hard metal Experience a plus
- Vericut experience a plus
- Solidworks experience a plus.
- Mill/Turn experience a plus
Benefits: We offer medical, dental, vision, paid vacation, paid floating holidays, paid holidays, short and
long term disability, 401K with company match, life insurance and much more!
Are you interested in this career opportunity? Please apply online on our website www.camcraft.com
2 Positions - CNC Machinist/Programmer & 5-axis Machinist/Programmer - Germantown, WI
Posted 5/25/2021
Position 1: CNC Machinist/ Programmer
Position Summary:
KLH Industries is seeking a CNC Programmer to develop and write programs to control multi-axis lathes and mills, select necessary tooling and work holding, and oversee validation of test runs. The ideal candidate has 5+ years of experience operating and 2+ years of offline programming for lathes or mills. MasterCam experience is a plus, but not required.
PDF of Full Position Description for CNC Machinist/Programmer and how to apply, click here.
Position 2: 5-Axis Machinist/ Programmer
Position Summary:
KLH Industries is currently seeking a first-shift 5-axis Machinist at our Germantown, WI facility. We are willing to train on latest software and machining equipment, including 5-axis milling and 9-axis turn/mill. MasterCam experience is a plus, but not required.
PDF of Full Position Description for 5-Axis Machinist/Programmer and how to apply, click here.
CNC Mill Programmer - Lake Zurich, IL
Posted 3/26/2021
PDF for description by clicking this link.
Position Snapshot:
GEREMARIE is looking to expand our team capable of programming and setting up horizontal
and vertical OKUMA machining centers. Fast paced, highly automated working environment
utilizing only the absolute best in every aspect for true world class manufacturing. Mastercam
and Solidworks experience is required. Ability to work self-sufficiently, lead and manage each
project from engineering release to manufacturing. Exceptional work ethic and attendance is a
must. Excellent communication with the flexibility to adapt to new challenges in a prototype and
production atmosphere is also required. Ensuring Quality standards and processes are used within
the company established goals for safety, quality and on-time delivery.
Specific duties include:
- Experience in Horizontal / Vertical Machining Centers. OKUMA preferred but not required
- Experience in aluminum billet CNC manufacturing.
- Select proper tooling to efficiently manufacture parts
- Ability to design all fixturing/work holding prints and models needed for each project
within Solidworks 2021 - Create all programs for manufacturing of fixture and component within Mastercam 2021
- Create and maintain setup documentation, tool lists and work holding prints
- Proficient in the interpretation of engineering design drawings.
- Comprehensive knowledge of quality, root cause analysis, corrective action and
continuous improvement regarding machining strategies - Ability to work with and provide clear and concise communication on projects and
changes to all internal departments in a timely fashion. - Have strong critical thinking skills and ability to solve challenging problems.
- Ability to work self-directed.
- Proactively support changes in project work holding and good machining practices
- Maintains safe operations by keeping work area clean and organized and by adhering to
safety procedures and regulations
Contact information is in PDF link above.
Are you a ShopWare Inc. customer and would like to advertise openings on our website?
This service is reserved for current maintenance customers only.
ShopWare Careers
We’re always looking for self-motivated people who want to get into sales, support and training on Mastercam and our related products. Please email your resume to resume@shopwareinc.com and we will review and keep on file.
Call us at 888-222-7126 if you’d like to discuss further or feel you can add value to our team.
No Current Open Positions
Please check back for open available positions. Thank you!
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- Serving IA, IL, IN, KY & WI
- Main Office
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Elgin, IL 60123 - Indiana Office
178 S Heritage Way
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