Providing best-in-class manufacturing solutions since 1992
Formed in 1992, ShopWare started as a value-added reseller of Mastercam CAD/CAM Software software to the states of Illinois and Wisconsin. Growing year over year and adding personnel, we’ve consistently been one of the top 5 resellers in the US and #1 US reseller in 2010. Iowa was added as an additional territory in 2015. In 2017 ShopWare Acquired CAD/CAM Technologies which covers Indiana and Western Kentucky. 2017 also brought the addition of ProShop Shop Management software to our offerings providing a robust ERP/MES/QMS System to our portfolio. In 2018 we added Cimco DNC & Data Collection and the Markforged 3D printer line to round out our portfolio of manufacturing technology solutions.
With the added staff from CAD/CAM Technologies, Shopware has a team of over 25 people making our solutions work for our clients. We are one of the largest resellers of Mastercam in the world and we strive to deliver an unparalleled level of local support and training on all our products.
Shopware Headquarters in Elgin, IL
Shopware Pendleton, IN Location
ShopWare is proud to announce our territory expansion into Indiana and Western Kentucky in October 2017. The recent acquisition of CAD/CAM Technologies (CCT) will allow Shopware to provide Mastercam sales and support to users in this area. The acquisition makes Shopware the largest Mastercam Value-Added-Reseller in the U.S. We welcome all the customers in Indiana and Kentucky and look forward to expanding on the world-class service and support you’ve seen from CCT.
Shopware will also begin selling and servicing Cimco DNC, Markforged Printers, and ProShop Shop Management software in Indiana & Kentucky.
GM of Shopware, Bill Angsten, sees this acquisition as a big step for the future of the company. “We will now have more support resources to expand on our industry-leading technical services. Our ability to train, deliver post processors and field support calls will be ramped up even further with the new personnel joining our team.”
Shopware’s reputation in servicing and growing the Mastercam footprint in Illinois, Wisconsin, and Iowa is what led former owner Randy Maynard to go with Shopware. Randy believes that after 21 years of owning CAD/CAM Technologies, that this is a positive move for his customer base because of their trustworthy service, years in the Mastercam business, and their vast territory reach. “Over all the years our mission has remained the same, and that is to provide the right software solutions, and combine it with the highest level of training and technical support to our family of users. Joining the Shopware team is the perfect continuation of that mission.”
ShopWare has a simple philosophy: 100% customer satisfaction is not good enough. We’re on a mission to make sure every single customer is DELIGHTED with our products and our support.
Here are some comments from a few of your peers in the CNC community.
“We did a complete overhaul of our toolroom CNC programming and DNC systems. Todd put together an estimate of what we would need. Joe installed the CIMCO DNC, and connected up all of our Wire EDMs and Mills without any issues. Rob just completed our in-house Mastercam training walking us through the entire process. All of the people we have worked with at Shopware have been very knowledgeable and easy to work with. We look forward to having all of our future CNC programming and DNC support with Shopware.”
As a company with over 300 CNC machines and numerous seats of a competitors CAM package, it was not a promising proposition to add MasterCam to our company. ShopWare’s sales team did an excellent job convincing us it was a good investment by completing everything asked of them. We challenged them to program a complex 5 axis aerospace part that they had not seen before their arrival. They completed the challenge in front of us without any issues.
We were looking for a package strong on 5 Axis at that time, and since we could not get a working post from the competitors we were still reluctant. MasterCam succeeded again, the tweaks we needed to the post were done in one day, for the first time we had a working post. Daily I would send emails with little items I wanted changed in the post and daily I would get updated posts, truly amazing. From the training to the service the whole experience was positive. We can now get programs to the machine with a high level of confidence and prove out has become much easier.
Since our original purchase of Multi-Axis we added Wire and now Mill-Turn to our package, we have complete confidence in MasterCam as a whole. The software is excellent and the service from Shopware is second to none.
“Austin, I don’t mean to bother you, but, I need to take a minute of your time. I would like to sincerely thank you for everything you have been doing for me the last couple of days. You have always been patient with me and never lost your cool, and were truly professional. I have demanded a lot from you, and you always come through. Your professionalism is a true credit to you and your company. I hope that we will continue to work with each other long into the future. I know that you are busy, so I will let you go, it’s really nice to know that there is someone out there that truly does ‘have my back’ thank you.”
“This investment has gone above and beyond my expectations. I’ve already gotten more done in two weeks than I had in 5 years with your competitor. We’ve needed this for a long time and we’re already seeing some doors opening up for us in this competitive market by being able to do things we weren’t able to do before.”
“Just a quick note to tell you how HAPPY I have been with MasterCam. Not only the software, but the Tech support that you guys have provided. I hardly EVER am impressed with something enough to take time to say GREAT JOB! Every question that I have had has been handled far more quickly than I would have ever imagined. The Post has worked flawlessly. Everything from set up to machine communication to stupid “how do I…” questions have been handled within minutes to a few hours. UNHEARD of service in this day and age. You won’t find me regretting or wishing that I didn’t have to pay next year’s maintenance fee. This may be the first piece of software that I was GLAD to have purchased.
After starting to play with my CNC mill, I quickly realized how limited I was with manual programming. Both in terms of complexity of operations and time required to program. The fact that you took the time to do a 20 minute web demo for me probably did more to convince me that MasterCam would be the choice to make. The demonstration of your product and showing me how it would work on MY SPECIFIC machine was worth more than you can imagine.
MasterCam was a HUGE investment for someone small like me, but as I had hoped and suspected, it has been worth every dime. I had looked at lots of low $$ CAM software…$200-$500 stuff and was wary–especially since none of them had any support. At 10X the price, I knew MasterCam was probably the right choice so I took a leap of faith. Let me tell you….Your software has taken me from considering selling my CNC machine to now confidently making parts. It amazes me (and anyone that stops by the shop) at how fast I can take an idea and turn it into a useable part.
While I admit I have a lot to learn only 3 months in, I’m now taking my own 3D Solidworks designed parts and cutting them out in less than 2 hours from loading the model into MasterCam to removing the finished part from the mill. For a small shop like me that’s an incredible feat! I’m cutting complex pockets and profiles that would have been nearly impossible to figure out all the coordinates, let alone the time involved to do it and enter it, edit it, etc. manually. AND IT DOES IT WITHOUT MAKING MISTAKES!!!!!
I’m bragging to anyone I know with CNC equipment about MasterCam and what it can do. I think the guys over at [redacted] are looking at it pretty hard. They just shake their head at the things I’ve cut after I tell them it only took 20 minutes worth of work in MasterCam to generate 600+ lines of code (error free I might add…) THANKS AGAIN!”
Everything with Mastercam is working great. Great product. I use it about 4 hours a day to save myself about 10 hours of programing a day. More at machine time = more parts getting done. Shopware’s training classes got me up to speed quickly and the continued tech support really helped pull the whole thing together for me to make this a successful investment.
I would like to say thank you to ShopWare for your awesome support. In the past I would just get a PDF for installing the annual upgrade. I would cringe and after 6 to 8 hours of suffering (there’s always something you do wrong) I would finally get it to work. Scott from your office came on and had me set up in an hour with a Gotomeeting! Thanks so much for making the annual transition not such gut wrenching issue. Have to go play now with my new toy.
Please let everyone that was involved in dealing with getting our Custom Posts and MasterCam upgrades know that Advance Fittings Corp. truly appreciates their hard work and efforts. You have a very knowledgeable and professional staff at ShopWare Inc. We look forward to dealing with you all again in our future endeavors.
“Shopware’s team is very quick to respond on any issues that should arise. The addition of Mastercam to our machine shop gives us the competitive edge to thrive in this economy.” See a full PDF article from J&R Machine in Modern Machine Shop by clicking this link.
Ryan, I want to thank you for the excellent job that you did training our CNC machinists on several levels of MasterCam. Every report that I received from each employee that attended your training gave me an excellent review on your style and content of the training. When we decide to train more of our CNC machinist’s we will request that you be the person doing this very important training that helps our company thrive with Mastercam. Thanks again.
We recently upgraded to Mastercam Mill Level 3 and purchased a custom built Dell workstation from ShopWare. We also had ShopWare create a custom post processor and setup sheet for our company. We were very pleased with the service on the front-end getting the proper software and PCs spec’d for our needs. Matt and the crew at ShopWare were able to meet our requirements on the software and hardware.
Since the upgrade we have noticed significant efficiencies in our programming. Mill Level 3 has given us more options and versatility in programming. The new post and setup sheet has helped streamline communication between our programmer and operators. The Dell workstation has been a solid performer as well. We are looking forward to continuing business with ShopWare.
Everything is going great! The software is doing exactly what we need it to do, and I predict our return on investment is going to be greater than initially estimated. Thanks for all your help!
My guys are good at what we do here, in fact I would say for the most part they are exceptional. However, they tend to stay within their comfort zones and use the software successfully how they are used to, which we all do. When your people from ShopWare show up, it always seems like a few new doors get opened in the software that wouldn’t always be opened if you hadn’t visited us. Being in a competitive marketplace ShopWare helps us identify areas and new features of the software we can use to our advantage and every bit helps.
Being a new ShopWare client, I’d like to share my initial impressions with you. During my research into Mastercam, I contacted Todd and met Chris at the excellent demo they gave. After purchasing Mastercam I had the pleasure to work with Matt regarding network installation and license setup. Recently we conducted training with Dave and he surpassed expectations.
All of your staff appears to be exceedingly knowledgeable and confident. They either know the answers to our questions or they know they can get answers. Not only that, but everyone has been accommodating to my requests and obviously interested in our success with Mastercam.
The training went really well. Dave did a great job working with our programmers. Mastercam did catch several potential crashes with a new fixture & part we were working on. I would definitely recommend Dave in the future.
I was trying out a new 4th axis toolpath over the past weekend on a hot job, and it wasn’t going well. The thing wasn’t feeding correctly and none of the changes I was making in the control definition was working.
Out of desperation I sent an email to Norbert at shopware figuring there was a slim chance for a reply on a Saturday. However even though he wasn’t by his work computer, he did reply and directed me to a download link for a new post . It solved the problem and I am going to make my delivery because of it. I just wanted you to know that I appreciate the great customer service I received after the normal working hours.
After dealing with several other software vendors over the last few weeks with systems that cost more money than I make all year, it’s amazing how poor the support services can be. With the service you and your company have been giving I have a better hope for how software customer service should run. Thanks for helping us out at the last minute and provide simple step by step directions to get us back up and running.
The Mastercam University classes are great, learning a great amount of new stuff, and it also helps for giving support down in the shop. The guys in the shop are doing well also, they are making more parts with Mastercam and are having less questions as time goes on. Thanks!
“I want to tell you that I was extremely impressed with a phone call I got from Piotr on Saturday. I wasn’t expecting that at all. I sent an email to Piotr on Saturday hoping for a response on Monday. Here I received a phone call from him on Saturday plus another email from him on Sunday. Piotr, I feel you went above and beyond with that. Thank you so much. I hope this email gets to Jeff (Shopware President) also.”
“I love the toolpath refinement for 3D…..no more need for powermill.”
“Yes Sir, the new post file did the trick. I reposted the same program with the new post you sent me and I ran tools 7 and 8 in the mill. Both drill cycles worked as expected drilling to two different depths as programmed. Thank you, Thank you, and Thank you! You guys are great. Don’t work so late, go home. Thanks Norbert. Thanks Dave.”
“I feel the need to express what a pleasure it has been working with Kim Clapper. Working with her helped us keep MasterCam in our shop. With the price increase this Spring regarding the maintenance portion of our purchase she proved vital in providing information on the added benefits of the upgrades this year.
In addition to this she has helped set up coursework for myself at MasterCam University and was able to switch my courses around to better fit our company’s needs.
Kim has shown that she is committed to working with customers and clearly has performed well for us at Titletown Manufacturing.”
“I just wanted to let you know how much we here at The Kinetic Company appreciate Mike and the fine help he has given us thus far. Even though we are newbees to Mastercam, it was he that sold us on the product in the first place and he is always there. He is easily accessible and willing to help us out with all of the Mastercam products. It’s always nice to know that a company such as yours backs up what they say in regards to support. Between Mike and the training down at your facility, this whole project went a lot smoother then I thought it would. We are tickled pink thus far and hopefully there is more tickling to be had in the future.”
Hey Chris, just wanted to thank you for getting on this so quickly. I appreciate the response time. Since we are already running these parts the longer we would have waited for the upgrade, the more machine time we would have been wasting. So far so good. Just to let you know, our cycle time has been reduced on the first part by 50%, pretty cool. But even better is the surface quality, or should I say the consistency, has improved dramatically. Thanks again bro!
“I had to write and let someone know what a great job Mastercam did with 2017. They must have listened to feedback from customers because they addressed all the problems we used to encounter. I have used MC for 18 years, starting with v7 and this is without any doubt the best. Thanks!”
“Thank you so much my invitation to your rollout of Mastercam 2017. It truly was a very informative session and, having been away from Mastercam for a while, I am looking forward to becoming comfortable with the “new look” and the “new features”. All was great, and thanks again for a superior software and superior support.”
“I love the new software! It has really made things easier and more intuitive. Without exaggeration, I bet it has sped me up 20% or better.”
“We like using Mastercam. It is getting more user friendly with every release. Keep it up!”
“Just wanted to say thanks again for the training that you did a few months ago. These machines are running with significantly less set-up time now that we are using MasterCAM, and we are seeing lower cycle times and increased tool life by simply by having so much more control as to how the tool moves when engaged in the part.”
“The guys at CAD/CAM Technologies called to see if I needed any help updating my software. They set up an on-line meeting and helped me get up and running on the latest version of Mastercam in a matter of hours. That’s what makes CAD/CAM Technologies stand out. Support when you need it.”
“After the training classes with CAD/CAM Technologies, our guys came back with information about Mastercam that has made our jobs much more efficient.”
“Just letting you know we appreciate the support we have received in the short time we have been dealing with you. You have helped us resolve some issues that have given us problems for quite some time. Thanks and we look forward to having you to lean on when we are having problems.”
“I would like to send you the greatest thanks in the world!! Your support is the greatest. Without your support I don’t know what I would do. I’ve posted the toolpaths from yesterday and they are working great.”
“I have used 4 different CAD/CAM systems in my career. Mastercam outperforms them all. Mastercam makes an average guy like myself look smart!”
“Thank you for all the support you have provided us over the past few years. It has been agreat partnership that I look forward to continuing. Choosing Mastercam and CAD/CAM Technologies was without a doubt a very wise decision for Harrison Steel. ”
“We really appreciate the service from CAD/CAM Technologies and Mastercam.”
The most popular CAM software means there are always positions available for well qualified programmers and machinists. Check the listings below for positions available in Illinois, Indiana, Iowa, Wisconsin & Western Kentucky.
CNC Programmer - Crystal Lake, IL
PDF for description by clicking this link.
Specific duties include:
Qualified candidates will possess the following:
Email with resume and salary requirements to apply.
CNC Programmer - Machinist - Downers Grove, IL
Job Type: Full-time
Full Benefit Package:
Andrea Weibler -Human Resources
This service is reserved for current maintenance customers only.
We’re always looking for self-motivated people who want to get into sales, support and training on Mastercam and our related products. Please email your resume to [email protected] and we will review and keep on file. Call us at 888-222-7126 if you’d like to discuss further or feel you can add value to our team.
Responsible for Mastercam support & training from basic to advanced applications. Predominantly IL travel via car required. Salaried compensation with benefit package. For more details and to apply please email your resume to [email protected] or call us at 888-222-7126 and ask for Bill.
2175 Point Blvd. Ste 100 Elgin, IL 60123
178 S Heritage Way Pendleton, IN 46064