“Just a quick note to tell you how HAPPY I have been with MasterCam. Not only the software, but the Tech support that you guys have provided. I hardly EVER am impressed with something enough to take time to say GREAT JOB! Every question that I have had has been handled far more quickly than I would have ever imagined. The Post has worked flawlessly. Everything from set up to machine communication to stupid “how do I…” questions have been handled within minutes to a few hours. UNHEARD of service in this day and age. You won’t find me regretting or wishing that I didn’t have to pay next year’s maintenance fee. This may be the first piece of software that I was GLAD to have purchased.
After starting to play with my CNC mill, I quickly realized how limited I was with manual programming. Both in terms of complexity of operations and time required to program. The fact that you took the time to do a 20 minute web demo for me probably did more to convince me that MasterCam would be the choice to make. The demonstration of your product and showing me how it would work on MY SPECIFIC machine was worth more than you can imagine.
MasterCam was a HUGE investment for someone small like me, but as I had hoped and suspected, it has been worth every dime. I had looked at lots of low $$ CAM software…$200-$500 stuff and was wary–especially since none of them had any support. At 10X the price, I knew MasterCam was probably the right choice so I took a leap of faith. Let me tell you….Your software has taken me from considering selling my CNC machine to now confidently making parts. It amazes me (and anyone that stops by the shop) at how fast I can take an idea and turn it into a useable part.
While I admit I have a lot to learn only 3 months in, I’m now taking my own 3D Solidworks designed parts and cutting them out in less than 2 hours from loading the model into MasterCam to removing the finished part from the mill. For a small shop like me that’s an incredible feat! I’m cutting complex pockets and profiles that would have been nearly impossible to figure out all the coordinates, let alone the time involved to do it and enter it, edit it, etc. manually. AND IT DOES IT WITHOUT MAKING MISTAKES!!!!!
I’m bragging to anyone I know with CNC equipment about MasterCam and what it can do. I think the guys over at [redacted] are looking at it pretty hard. They just shake their head at the things I’ve cut after I tell them it only took 20 minutes worth of work in MasterCam to generate 600+ lines of code (error free I might add…) THANKS AGAIN!”